Q: Can you hold a place before I apply?
A: Once your application is complete and approved, we collect the reservation
fee within 24-hours and sign our reservation fee form via Docusign. Be prepared
to pay your reservation fee using Cashiers Check or Money Order and send
overnight to our corporate office.
Q: Do I pay first month’s rent and last month’s rent with my security deposit?
A: We do not collect a last month's rent
Q: How old do you have to be to apply?
A: You must be 18-years old. Anyone who will be residing in the house who
is 18-years old or older must complete an application.
Q: Is the deposit refundable?
A: At move out we deduct for professional carpet cleaning and lock re-keying.
The deductions are based on the cost of the services completed by the licensed vendors.
Q: Who needs a cosigner?
A: Please see our rental criteria for more details about our co-signers.
Q: You have a property I want to rent. How do I apply?
A: Read through our rental criteria and then click on the ‘apply now’ button.
Q: How do I pay rent?
A: We prefer our residents to pay rent online through the resident portal.
If you are unable to make an online payment, please mail a check or cashier’s
check to: 3800 Byron Ave STE 112, Bellingham, WA 98229
Q: I want to get a pet. What do I do?
A: Please send us a message through your resident portal and your property manager will get in touch with you. Be prepared to communicate clearly what type of pet you want to add to the lease including the breed and size of a dog. If the property allows a pet, we require all residents to create a pet profile. We will require extra deposits and/or fees and/or pet rent. Your property manager will review the requirements for the property are you are renting from PURE Property Management of Washington.
Q: I want to move out, but my roommate wants to stay. What do I do?
A: Contact your property manager through your resident portal. The remaining roommate(s) must submit current paystubs-the most 2 recent pay stubs for the current year. Upon approval for you to be released from the lease, a Contract Change Form will be sent to all residents from Docusign. An admin fee will be added to your resident ledger for us to complete this service. This must be paid and the Contract Change Form must be signed by all parties in order to remove and/or add residents to the existing lease. You can find more information about this process on this link: Contract Change Process
Q: My lease expiration is coming and I want to move out. What do I do?
A: Contact your property manager through your portal to give written notice. All residents who are on the lease must give notice to vacate. WA State Landlord Tenant Law requires residents to give written notice to vacate no later than 20-days before the end of the month in which the resident is vacating.